Can I visit Hampden in person?
Yes, by appointment. Hampden's showroom is at our West Loop headquarters in Chicago, and visits are booked at hampdenwatch.com/pages/showroom.
A visit is a 30-minute shopping appointment. You see the watches in person, try them on, and a member of the Hampden team walks you through the collection. Appointments are one at a time, so the room and the person showing you around are yours for the duration. There's nothing to prepare.
How to book
Choose a time on the showroom page. Open times are shown there, and your confirmation email includes a link to reschedule or cancel.
The form asks a few short questions. It helps to tell us which models you're interested in and whether you're shopping for yourself or for someone else.
Planning a visit for a group or a company? Email hello@hampdenwatch.com first and we'll set up the right visit.
What to expect during your visit
At your appointment, you can:
- See and try on the Hampden watches, including the Sullivan
- Look at engraving samples and Casecap® configurations
- Ask questions about movements, materials, straps, and engraving
- Get guided help choosing the right watch
- Purchase the watch or watches of your choice
Where to go
Hampden Watch, 1550 W Carroll Avenue, Chicago, IL 60607.
Park at 349 N Laflin Street, two short blocks east of our showroom entrance. It's a three-minute walk.
Designing an engraving for an order
If you've already ordered and want help with your engraving, that's a separate booking. Book a Design Concierge call. If you already have an engraving in mind, How do I send you my engraving idea covers what to send and where.
Questions
Email hello@hampdenwatch.com and we'll reply within one to two business days.
Updated on: 13/10/2026
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