How do I get a vintage Hampden repaired?

Times Ticking is Hampden's authorized service center for vintage Hampden watches and pocket watches. They handle restorations and repairs for historic timepieces made prior to 2025. Modern Hampden watches are serviced directly by Hampden under warranty.

Who is Times Ticking?

Times Ticking is Hampden's authorized service partner for vintage Hampden watches and pocket watches.

They specialize in the restoration and maintenance of heritage timepieces, including antique Hampden models produced prior to the modern Hampden relaunch (2025).

If you own a vintage or antique Hampden, Times Ticking is the place to restore it to working order.

What types of Hampden watches can Times Ticking repair?

Times Ticking exclusively services:

• Vintage Hampden wristwatches and pocket watches
• Historic models originally manufactured under the Hampden and Dueber-Hampden brands

If your watch is a new Hampden (2025 or later), see what the warranty covers for repair or replacement information.

If you have a Union or custom logo watch, we recommend taking it to a trusted local jeweler or independent watch repair shop for assistance. These watches were produced under a limited one-year warranty and are no longer serviced by Hampden. While we don't provide direct repairs for these models, a skilled watch technician can often replace batteries, movements, or other components to help keep your piece running.

How do I send my vintage Hampden in for repair?

1. Visit Times Ticking
2. Click "Begin Your Watch Repair."
3. Complete the short online form.
4. You'll receive shipping instructions via email.
5. Package your watch securely and drop it off with your preferred carrier (UPS, FedEx, USPS, DHL).

For international customers: shipments handled by your local carrier will transition to the U.S. Postal Service for final delivery.

What types of repair work are offered?

Times Ticking's vintage restoration team offers a wide range of services, including:

• Movement cleaning, oiling, and regulation
• Mainspring, stem, and crown replacements
• Case refinishing and crystal replacement
• Dial restoration and hand re-illumination
• Water-resistance checks and gasket replacement
• Custom fabrication of obsolete parts

Their goal is to preserve the character and integrity of your vintage Hampden while restoring its performance and longevity.

How long does a vintage repair take?

Times Ticking sets its own turnaround, and it depends on the condition of the watch and on parts availability. They'll give you an estimated time once your watch has been evaluated in person, and their current terms are published on their Hampden repair page.

How do I get an estimate?

Visit Times Ticking and submit your form to receive shipping instructions.

After your watch is inspected, you'll receive a complimentary estimate before any work begins.

What if parts are no longer available?

Times Ticking specializes in custom part fabrication and restoration for vintage Hampden pieces.

If an original part cannot be sourced, their watchmakers can often handcraft or retrofit a compatible component to restore function.

Is there a warranty on vintage repairs?

Any warranty on a vintage repair comes from Times Ticking rather than from Hampden, because they carry out the work and stand behind it through their own service center. What they cover, and for how long, is set out in their terms on their Hampden repair page. Vintage and legacy Hampden watches themselves aren't covered by a Hampden warranty, which is why the repair is a paid service.

Can I visit Times Ticking in person?

Yes. Times Ticking has more than one location and accepts both in-person and mail-in vintage Hampden repairs from customers worldwide. Their current locations and opening hours are listed on their Hampden repair page.

What address should I use to ship my watch to Times Ticking?

Use the shipping address given on their Hampden repair page rather than one quoted here, because Times Ticking operates from more than one location and directs repairs to the right one. Their submission form issues shipping instructions along with a repair reference number.

When you send your watch, include that reference number and use a trackable, insured shipping method. Package the watch securely; vintage cases and crystals are easily damaged in transit.

Updated on: 21/08/2026